Privacy policy

Last update: 29.06.2018

I. General information

The privacy of your personal data is one of our main concerns EMIRATECH SOLUTIONS SRL, located in Bucharest, 37, Resita str. 37, block A6, staircase 2, 3rd floor, apartment 25, sector 4. and working point in Blv. Energeticienilor nr. 9E, Bloc M1, Parter, Camera 1016, Sector 3, București 032091, registration number in the Trade Register J40/1053/2014, unique registration code RO 32726363 as data controller.

The purpose of this document is to inform you about the processing of your personal data in the context of the use of the online shop https://azura.ro hereinafter called ("the Site")

II. Categories of personal data processed

II.1. If you are a customer of the Site, the company EMIRATECH SOLUTIONS SRL will process your personal data, such as your name and surname, telephone number, e-mail address, billing address, delivery address, data relating to the way you use the Site, e.g. your behavior/preferences/usage in the online shop https://azura.ro, as well as any other categories of data that you provide directly in the context of creating a user account, in the context of placing an order through the Site or in any other way resulting from your use of the Site.

If you choose to create a user account before finalizing the order of a product available on the Site, your e-mail address will be requested and an account will be automatically created. If you do not finalize your order, your account will remain active for a period of 90 days, if no valid order is placed during these 90 days, your customer account along with your e-mail address and other data provided will be automatically deleted.

If you place an order that is successfully completed, your account and associated data will be stored by EMIRATECH SOLUTIONS SRL for a period of 5 years from the last valid order. After 5 years of inactivity of an account, it together with the associated data will be deleted from our database, only the records required by law for accounting documents will be kept.

The website also allows you to place orders without creating an account. In this case, your data will not be saved in the website's database and will be used only for processing the order placed and for the fulfillment of the legal obligations resulting from this transaction.

II.2. If you are a visitor to the Site,  EMIRATECH SOLUTIONS SRL  will process your personal data that you provide directly through the forms available on the Site.

In order to contact us through the online form on the contact page we ask you to fill in the following data: Name, Surname, Company, Email, Phone, Your request/Message. . You can also contact us by phone or directly by a message to any of our e-mail addresses published on the Site. All data that we receive or collect from you, regardless of the way you choose to communicate with us (online form, telephone or email), will be used only to respond to your request and will not be used for any other purpose.

III. Purposes and grounds for processing

III.1. If you are a customer of the Site, EMIRATECH SOLUTIONS SRL processes your personal data as follows:

  • for the performance of the contractual relationship between you and EMIRATECH SOLUTIONS SRL, namely for taking, validating, dispatching and invoicing the order placed on the Website, informing you about the order status, organizing the return of ordered products, etc.

Basis: The processing of your data for this purpose is based on the contract between you and EMIRATECH SOLUTIONS SRL, defined on page Terms and Conditions of this website. The provision of your personal data is necessary for the performance of this contract. Refusal to provide the data may result in the impossibility to perform the contractual relationship between you and EMIRATECH SOLUTIONS SRL.

  • to fulfill the company's legal obligations EMIRATECH SOLUTIONS SRL in the context of the services provided through the Site, including tax and archiving obligations.

Grounds: Processing your data for this purpose is necessary on the basis of legal obligations. Providing your data for this purpose is necessary. Refusal to provide data may result in the impossibility to EMIRATECH SOLUTIONS SRL to comply with its legal obligations and therefore unable to offer you the services through the Site.

  • for marketing activities, i.e. the transmission, by means of remote communication (e-mail, sms) of commercial communications on products and services offered by EMIRATECH SOLUTIONS SRL through the Site.

Basis: The processing of your data for this purpose is based on your consent, if you choose to provide it. 

You can express your consent to the processing of data for this purpose by checking the appropriate box on the newsletter subscription form. To unsubscribe from receiving such commercial communications, you can use the option at the bottom of each e-mail/sms containing commercial communications. In addition, you can unsubscribe by sending an email to contact@azura.ro.

Providing your data for this purpose is voluntary. Refusal to provide consent to the processing of your data for this purpose will not have negative consequences for you.

  • in order to carry out various analyses, reports on the functioning of the Site, consumer preference profiling, mainly in order to improve the experience offered on the Site.

Grounds: The processing of your data for this purpose is based on the legitimate interest of EMIRATECH SOLUTIONS SRL to continuously improve the customer experience on the Site. Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will not have negative consequences for you.

III.2. If you are a visitor to the Site, EMIRATECH SOLUTIONS SRL processes your personal data as follows:

  • for marketing activities, i.e. the transmission, by means of remote communication (e-mail, SMS), of commercial communications on products and services offered by EMIRATECH SOLUTIONS SRL through the Site.

Basis: The processing of your data for this purpose is based on your consent, if you choose to provide it.

You can express your consent to the processing of your data for this purpose by filling in and checking the appropriate box in the newsletter subscription form available on the Website. To unsubscribe from receiving such commercial communications, you can use the option at the end of each e-mail/sms containing commercial communications.

Providing your data for this purpose is voluntary. Refusal to provide consent to the processing of your data for this purpose will not have negative consequences for you.

  • to resolve complaints, complaints and to monitor traffic and improve your experience on the Site.

Grounds: The processing of your data for this purpose is based on the legitimate interest of EMIRATECH SOLUTIONS SRL to ensure the proper functioning of the Site, as well as to constantly improve the experience of visitors to the Site, including by resolving various comments, questions or complaints.

Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will not have negative consequences for you.

IV. Duration for which we process your data

As a principle, EMIRATECH SOLUTIONS SRL will process your personal data only for the period of time necessary for the fulfillment of the processing purposes mentioned above.

If you are a customer, we will process your data for the duration of the contractual relationship and thereafter in accordance with our legal obligations EMIRATECH SOLUTIONS SRL (e.g., in the case of financial-accounting supporting documents for which the retention period prescribed by law is 10 years from the end of the financial year during which they were drawn up).

If you no longer wish to have your personal data processed or if you wish to have your data erased, you can exercise your rights as detailed in VII below. If you request deletion of your account, but there is at least one active order on that account, the request for deletion of your account can only be registered after the delivery of the products and the finalization of the last active order.

If you withdraw your consent to data processing for marketing purposes, EMIRATECH SOLUTIONS SRL will cease processing your personal data for this purpose, without affecting the processing carried out by EMIRATECH SOLUTIONS SRL on the basis of the consent expressed by you before its withdrawal.

V. Disclosure of personal data

To fulfill the processing purposes, EMIRATECH SOLUTIONS SRL may disclose your data to partners, third parties or entities supporting EMIRATECH SOLUTIONS SRL  in carrying out the activity through the Site (e.g. courier companies, IT service providers), or to central/local public authorities, in the following cases listed by way of example:

  • for the administration of the Site;
  • to maintain, customize and improve the Site and the services provided through it;
  • for performing data analysis, testing and research, monitoring usage trends and activity, developing security features and user authentication;
  • for the transmission of commercial marketing communications, under the conditions and within the limits provided by law;
  • where disclosure of personal data is required by law, etc.

VI. Transfer of personal data

Personal data provided to EMIRATECH SOLUTIONS SRL can be transferred outside Romania, but only to EU countries.

VII. Your rights

Under the conditions laid down by the law on the processing of personal data, as data subjects, you have the following rights:

  • right to informationthe right to receive details of the processing activities carried out by EMIRATECH SOLUTIONS SRL, as described in this document;
  • right of access to data, i.e. the right to obtain confirmation from EMIRATECH SOLUTIONS SRLon the processing of personal data, as well as details of the processing activities such as how the data are processed, the purposes for which the data are processed, the recipients or categories of recipients of the data, etc;
  • right to rectificationthe right to obtain correction, without undue delay, by EMIRATECH SOLUTIONS SRL of inaccurate personal data, as well as the completion of incomplete data; the rectification/completion will be communicated to each recipient to whom the data have been transmitted, unless this proves impossible or involves disproportionate efforts.
  • the right to data erasure, without undue delay, ("right to be forgotten"), if one of the following grounds applies:
    • they are no longer necessary for the purposes for which they were collected or processed;
    • where consent is withdrawn and there is no other legal basis for processing;
    • where the data subject objects to the processing and there are no legitimate prevailing reasons;
    • where personal data have been processed unlawfully;
    • where personal data must be deleted in order to comply with a legal obligation;
    • personal data have been collected in connection with the provision of information society services in accordance with Union or national law to which the controller is subject.

It is possible that, following your request to delete data, EMIRATECH SOLUTIONS SRL to anonymize these data (thus depriving them of their personal character) and to continue processing for statistical purposes under these conditions;

  • right to restriction processing to the extent that :
    • the person contests the accuracy of the data, for a period that allows us to verify the accuracy of the data;
    • the processing is unlawful and the data subject opposes the erasure of the personal data, requesting instead the restriction of their use;
    • the controller no longer needs the personal data for the purposes of the processing but the data subject requests them for the establishment, exercise or defense of legal claims; or
    • the data subject has objected to the processing (other than for direct marketing), for the period of time during which it is ascertained whether the legitimate rights of the controller prevail over those of the data subject.
  • right to data portability, namely (i) the right to receive personal data in a structured, commonly used and easily readable form; and (ii) the right to have personal data transmitted by EMIRATECH SOLUTIONS SRL to another data controller to the extent that the conditions laid down by law are met;
  • right to opposition - as regards processing activities can be exercised by submitting a request as indicated below;
    • at any time, for reasons relating to the data subject's particular situation, that the data relating to him or her are processed on the basis of the legitimate interest of EMIRATECH SOLUTIONS SRL or in the public interest, unless EMIRATECH SOLUTIONS SRL can demonstrate compelling legitimate grounds justifying the processing which override the interests, rights and freedoms of the data subjects or that the purpose is the establishment, exercise or defense of legal claims;
    • at any time, free of charge and without any justification, that the data concerning him or her may be processed for direct marketing purposes.
  • the right not to be subject to an automatic individual decision, namely the right not to be subject to a decision taken solely on the basis of automated processing activities, including profiling, which produces legal effects concerning the data subject or similarly significantly affects him or her;
  • the right to contact the National Supervisory Authority for Personal Data Processing or competent courts, to the extent you deem necessary.

For any further questions on how your personal data is processed and to exercise your rights mentioned above, please contact us at the email address: protectiadatelor@emiratech.ro

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